Patient Financial Engagement
Statements people understand and payment plans they finish.
Detail
The problem
Patient responsibility is now a meaningful share of net revenue and it is being collected with tools built for an era when it wasn't. Bad debt rises, self-pay collection rates stay flat, and reconciliation eats staff time.
Who it fits
Acute and ambulatory providers raising self-pay collections and improving the patient financial experience.
Client result
An anesthesia group deploying IVR and automated payment plans enrolled over one-third of patients in a plan, reducing AR and AR days.
Is this the right fit?
The H.E.R.O. Snapshot tells us both. It is no-cost and takes about fifteen minutes.