Home/Who We Serve/Healthcare Organizations/Healthcare Providers
Healthcare Organizations

Healthcare Providers

Hospitals, health systems, physician groups, and specialty and ancillary providers — organizations whose revenue rests mainly on fee-for-service and negotiated payer contracts.

Who This Covers
  • Hospitals and health systems
  • Independent physician and multispecialty groups
  • Rural and Critical Access Hospitals
  • Ambulatory surgery centers
  • Behavioral health, substance use disorder and I/DD providers
  • Dental organizations and DSOs
  • Post-acute care — skilled nursing, home health and hospice

Rural, critical-access and safety-net hospitals are named here rather than given a route of their own. Their economics differ from a large urban system’s, and the diagnostic accounts for that — but the route is the same.

What Changes in the Diagnostic

Fee-for-service, on both sides of the building.

Revenue. Mostly fee-for-service, under negotiated payer contracts and facility or professional reimbursement. RevDNA looks first at denials, underpayments, coding, A/R, authorization and revenue integrity.

Workforce. Labor is the largest expense and the product. BenDNA looks at labor cost, benefits, retention and productivity.

Data. EHR, practice management and billing, payer contracts, finance and HRIS — brought onto Trust the Data, so both diagnostics work from the same numbers.

Both ecosystems apply, and the diagnostic usually finds more on the revenue side first — a statement about where the fastest recoverable money sits, not about which system matters more.

Where it starts

  • H.E.R.O. Snapshotno costOne for each driving force. Each shows where that force is most exposed — you answer about the system you actually run.
  • BenDNA / RevDNAOur proprietary Diagnostic Needs Assessment. Surfaces the specific gaps in your operations and produces the Economic Case our ecosystems are built against.
  • BenECO / RevECOThe selected capabilities, delivered and measured as a scoped engagement — with terms set for each component.