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Your People · Paid Diagnostic

BenDNA™

Our proprietary Diagnostic Needs Assessment for the workforce and benefits side of the organization. A paid engagement, and the basis for everything that follows.

It establishes what your benefits and workforce spend is actually producing, quantifies what correcting it is worth, and hands you an Economic Case you can take to your board — whether or not you ever engage us again.

Why Pay for a Diagnostic

The Snapshot tells you where to look. BenDNA tells you what it is worth.

Most organizations already know roughly where the pressure is: a renewal that came in high, a pharmacy line that keeps growing, turnover in the roles that are hardest to fill, an HR team spending its week on administration. What they do not have is a number — what the pattern costs, what fixing it is worth, and which fix to make first.

BenDNA produces that number from your own data, not from a benchmark. It is paid because it is the product: a proprietary diagnostic whose output is yours to keep, and to act on with anyone you choose. The ecosystem that follows is a separate decision with a separate price, and the diagnostic exists so that you can make that decision well.

What We Examine

Every line that touches your people.

Benefits spend and plan design

What you pay, what it buys, and whether the contribution design is managing cost or shifting it onto people.

Pharmacy and specialty exposure

Where the pharmacy line is growing, and how much of it is avoidable.

Utilization and enrollment outcomes

What people chose at open enrollment, and what happened afterward.

Turnover, vacancy and recruiting pressure

Who leaves, when, and what replacing them costs the organization.

Financial stress in the workforce

The pressure between paychecks, and how it shows up in absence and attrition.

HR administrative load and compliance

The hours administration consumes, and the exposure it leaves open.

How It Runs

Two stages of the Nero Method, on your numbers.

Dissect. We take the operation apart: a data pull and a line-by-line review of what you spend, who you spend it with, and how the work actually moves. What you provide: the current vendor list, spend detail, and access to the reporting you already have. What you get: a factual map of the current state. Most leaders have never seen theirs on one page.

Discover. We surface the gaps and size them — against your population and your contracts, not an industry average. What you get: the five deliverables below.

Who takes part. The benefits and HR leader, finance, and whoever owns the data. Where there is a broker of record, they stay at the table.

The Honest Part

We don’t begin by replacing what already works.

Not your broker of record. Not your EHR or your practice management system. Not your billing staff. Not your TPA, your payroll platform, or the benefits administration system you spent two years implementing.

Sometimes the diagnostic finds that one of those is the problem. When it does, we say so, and we show the math. But we don’t start there, because starting there is how advisory relationships turn into procurement fights — and because most of the money we find is not in the systems you’ve already scrutinized. It’s in the space between them, which nobody owns.

What You Receive

Five deliverables. The Economic Case is the one you will use most.

  • Opportunity MapWhere the money is, ranked.
  • Priority ActionsWhat to do first, and why that one.
  • Solution ArchitectureWhich capabilities close which gaps.
  • Economic CaseWhat it's worth, with the assumptions written down where you can argue with them.
  • Implementation RoadmapSequence, dependencies, and who does what.

The Economic Case is the baseline. Every result that follows is measured against it, on Trust the Data, so that what the ecosystem produces can be audited rather than asserted. It is written for a board, in your numbers, and it is yours whatever you decide next.

If You Also Bear Risk

When you own the premium and the claim, a workforce decision is a revenue decision.

An organization that delivers care and bears risk runs RevDNA as well, with provider and plan stakeholders both at the table. There is no third combined diagnostic. RevDNA · How a Payvider engagement works

Where It Starts
  • H.E.R.O. Workforce Snapshotno costShows where your people are most exposed.
  • BenDNAOur proprietary Diagnostic Needs Assessment. Surfaces the specific gaps in your operations and produces the Economic Case our ecosystems are built against.
  • BenECOThe selected capabilities, delivered and measured as a scoped engagement — with terms set for each component.
Two Ways In

Start small, or start here.

If you would rather begin with something small, the H.E.R.O. Workforce Snapshot takes about fifteen minutes and costs nothing. It shows where your people is most exposed, and it means our first conversation starts from something real.

If you already know you need the diagnostic, skip it. Tell us about your organization and we will scope BenDNA directly.